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Senior Communications Consultant

Job Description


Job ID: 1220829
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Overview


Role Purpose

Lead communications for internal and/or external audiences that further the strategic goals and objectives of the organization. Projects may include newsletters, brochures, annual reports, other collateral materials, news releases, media relations, crisis communications support, social media and web content.


Responsibilities

  • Leads and manages internal and/or external communications across multiple HSOs and/or on behalf of BJC Shared Services for the entire organization. Utilizes appropriate communication methods and tools to target information to diverse and segmented/targeted audiences. Manages work of C&M team members and Shared Services team members.
  • Conducts and/or oversees research, interviews, writing, editing, approvals, coordination of production of collateral materials; or logistics surrounding proactive and reactive media opportunities, including crisis communications; assists HSO PIO in command center. Reviews/edits/counsels on revisions to ensure communications deliverables align with plan objectives and HSO strategic goals.
  • Analyzes communications challenges and provides recommendations to HSO management, or other teams, regarding special communications needs to develop communication strategies and plans to support their business plans. Provides strategic counsel on issues management and crisis response. May serve as HSO spokesperson or PIO.
  • Develops and implements multimedia projects/campaigns, events/media relations plans for internal and external audiences. Oversees project work assigned to other team members, including Shared Services resources. Accountable for client relations and overall results, including meeting or exceeding team and project deadlines.
  • Identifies areas where there are opportunities to improve communication efforts. Creates and implements plans to effectively address deficiencies. Evaluates effectiveness and proactively seeks opportunities for ongoing improvement. Monitors and tracks internal and/or external communications issues and concerns, and prepares reports to support internal and/or external communications planning initiatives.

  • Minimum Requirements

     

    Degree

  • Bachelor's Degree
  •  

    Experience

  • 10+ years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Master's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer