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Epic Credentialed Trainer

Job Description

Job ID: 1219936
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Role Purpose

As part of the Health Information Partners Team, the Credentialed Trainer is responsible for facilitating Epic (EMR) end user classroom training in an assigned application(s). The Credentialed Trainer is responsible for the set up of the training classes they are scheduled to facilitate and for quality control, including administering a proficiency assessment/evaluation at the end of each session.


  • Attend and successfully complete the 6 – 9 week Trainer Credentialing Program in St. Louis. Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.
  • Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non-clinical staff. Conduct engaging and effective training sessions to diverse audiences. Incorporate the principles of Adult Learning in training classes. Apply the knowledge of unit/department workflows & policy and procedures associated with the use of Epic software.
  • Participate in regular day-to-day communication with BJC Healthcare and Washington University project teams to ensure the training will fit the organization's needs. Identify trends that may require additional training focus, in-service needs, Policy and Procedure modifications, system modification, etc. Promote effective use of the Epic system, identifying and preventing bad habits and workarounds. Serve as a change agent to promote, effect and support change in workflow and behaviors related to the Epic system implementation (documentation at the point of care, on-line review of information, etc.).
  • Assess training needs before, during and after each class. Arrive prior to scheduled training class to prepare the classroom, including setting up the training environment and other logistics. Perform Attendance and Competency assessment tracking after each class. Complete required documentation related to class session. Make necessary adjustments to training delivery based on student and training team feedback. Training and support issues are identified, communicated and escalated to ensure timely resolution.
  • Provide go-live and future system upgrade support to all staff and Providers according to assigned coverage schedule. Conduct rounding to BJC Healthcare and Washington University sites during the initial weeks of go-live to support end users according to the assigned coverage schedule. Provide on-going unit/department rounding as assigned to provide training and support. Conduct new hire computer system training during the transition period as needed.

  • Minimum Requirements



  • Associate's Degree


  • 2-5 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Bachelor's Degree

    Licenses & Certifications

  • Applicable Epic Certification
  • RN

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer