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TEAM LEAD, FOOD PRODUCTION - 12 hour shifts

Job Description

Additional Job Information

  • 12 Hour Shift -
  • 7:00 a.m. to 7:00 p.m. -
  • 6:00 a.m. - 6:30 p.m. -
  • Weekend Rotation as Required by Department -

  • Job ID: 1219664
    Employment Status: Full-Time
    More Information:

    Memorial Hospital Belleville is a 222-bed, full-service hospital serving southwest Illinois. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018.

    The Food & Nutrition Department is responsible for providing high quality nutrtion services to patients, staff and visitors on a daily basis.  Services also include vending machines and meeting/special event catering.


    Overview


    Role Purpose

    The Team Lead position provides assistance to the Supervisor in Patient Services in the daily operational functions and/or production manager in the Commissary Kitchen. This position ensures the patients receive the correct diet as ordered by the physician and screens food allergens and modified diets as appropriate. The position is responsible for coaching and training of new catering associates, diet techs, and cold commissary workers. The position opens and closes the patient services area of the department and/or the Commissary Kitchen. The position performs a variety of audits for standards compliance as well as regulatory requirements. This position conducts Service Recovery with patients, families, nursing and customers of the Commissary Kitchen.


    Responsibilities

  • Has knowledge of all special/modified diets. Assists Diet Techs and Catering Associates with meal selections by providing guidance/training based on prescribed diet order and diet/allergen restrictions. Assists various positions to ensure quality, productivity and timely delivery of service.
  • Reviews tray tickets, reviews allergy alerts, performs tray assessment audits, 5S Audits, conducts standards audits, sanitation audits and conducts galley audits on the nursing units. Shares results with staff and monitors action plan(s).
  • Opens and closes the Patient Services area and/or the Commissary Kitchen in the absence of a supervisor. Demonstrates/teaches “Standard Work” processes and all meal delivery program standards to Diet Techs and Catering Associates. Provides encouragement, feedback and mentoring to trainees. Assesses performance and behavioral skills- provides feedback on annual performance evaluations.
  • Provides a high level of guest service recovery to nursing staff, production staff, supervisory staff, patients, families, and customers of the Commissary Kitchen.
  • Demonstrates/teaches safe food handling, Infection Control Prevention, and basic computer software applications. Monitors food quality during meal service focusing on food and equipment temperature compliance. Tracks statistics needed for monthly reporting.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • <2 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • < 2 years
  •  

    Licenses & Certifications

  • Serve Safe
  •  


    Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer