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Employee Communications Manager II

Job Description

Job ID: 1219476
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Role Purpose

Collaborates or leads with senior department leadership in creating and producing various communications plans, projects and materials for internal and external audiences to promote the internal and external communications goals of BJC HealthCare, its hospitals and services. Responsible for leading the development, creation, implementation and budget management as applicable of internal and external communications plans and projects for BJC HealthCare and affiliates. These goals are achieved by careful planning and coordination with BJC/HSO leadership, Communication & Marketing team leaders and other key internal and external stakeholders.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Strengthens existing communications or marketing and communications platforms, channels and vehicles, and leverages communications best practices to initiate and develop more effective and efficient communications or marketing and communications channels and tools.
  • Integrates current change management concepts and strategies into all team responsibilities and communications/communications and marketing deliverables.
  • Partners with HSO leadership, internal clients and functional teams to provide strategic communications counsel and reputation management; leads the successful and creative design, development, implementation and management of communications plans and projects using best practices with regard to strategy, content and channel to advance communications and marketing strategies. Represents and/or supports senior C&M department leadership. Projects may encompass internal and external channels including newsletters, brochures, annual reports, miscellaneous collateral, news releases, media relations, social media and/or web content.
  • Proven track record of success in research, interviewing, writing, editing, production coordination, distribution and/or media relations skills using appropriate communications vehicles, media outlets and social media channels. Must be proficient and experienced with team functional skills and processes.
  • Maintains and further develops collaborative relationships with key internal and external clients and other partners to lead effective communications planning and execution. Analyzes communications challenges and provides recommendations. Serves as advisor and counsel on communications issues, including employee engagement, news media and/or crisis response. May provide strategic counsel on issues management and crisis response in collaboration with BJC and HSO Communications or Communications and Marketing Directors.

  • Minimum Requirements



  • Bachelor's Degree


  • 5-10 years

    Supervisor Experience

  • 5-10 years


    Preferred Requirements and Additional Job Information



  • Master's Degree


  • 10+ years

    Supervisor Experience

  • 10+ years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer