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Director, Emergency Services

Job Description

Job ID: 1219442
Employment Status: Full-Time
More Information:

Christian Hospital is an acute-care community hospital with 220 staffed beds, located in north St. Louis County. As a founding member of BJC HealthCare, the hospital has an expert medical staff and a diverse workforce of nearly 2,000 health care professionals who are dedicated to providing the absolute best care with the latest technology and medical advances. Christian Hospital is nationally recognized for stroke care and cardiology, and highly regarded for its excellence in emergency medicine, robotic surgery, orthopedic and spine surgery, pulmonology and wound care.

Our Northwest HealthCare campus, located six miles west of Christian Hospital in Florissant, offers the community 24-hour emergency care as well as a variety of outpatient services and physician practices.

The Nursing Administration oversees the various Nursing departments and provides clerical support.


Role Purpose

This position is responsible for direct patient care operations and for developing and implementing strategies for improving patient care within multiple departments at Christian Hospital. Role model service excellence and builds teams that collaborate with others to serve and exceed the expectations of the hospitals customers. Develops and implements strategies that promote excellent clinical results and seamless patient experience across organizational boundaries. Champions pro-active employee relations, manages conflict and/or change for productive outcomes. Strives for continuous improvement and optimal business results. This position reports to the Vice President of Patient Care.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Monitors operational and financial performance of the department and all aspects of budgets. Monitors operational and financial performance of the department and all aspects of budgets. Ensures the delivery of services and meets all professional standards for excellence in patient care and in other ways is accountable for all areas of influence in ensuring optimal excellence in standards for patient care.
  • Researches, evaluates, selects, and implements systems which improve efficiency and savings. Researches, evaluates, and selects systems which improve efficiency and savings. Sets departmental priorities and holds all leaders and staff accountable for achieving goals.
  • Develops and implements strategies for efficiency and improvement within the department and the service line and creates appropriate metrics for tracking in accordance with established goals.
  • Plans, develops, and directs operations of patient care services and integrates these priorities and services in connection with other departments and facilities.
  • Work with multiple departments to improve improvements to throughput and ensure excellent patient care and outstanding patient care results.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

  • Minimum Requirements



  • Bachelor's Degree
  • - Nursing



  • 5-10 years

    Supervisor Experience

  • 5-10 years

    Licenses & Certifications

  • RN


    Preferred Requirements and Additional Job Information



  • Master's Degree
  • - Bus/HC Admin/Nursing/related
    Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer