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Product Owner

Job Description

Job ID: 1219102
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Role Purpose

The Product Owner¿will be responsible for defining and delivering products that support a consistent, intuitive and high-quality experience for our patients and care teams across all interaction points including multiple digital channels. They will set, prioritize and accept the work generated by a product team in order to ensure the most valuable and proper functionality of the product. They hold end-to-end responsibility for a given product, manage a robust product backlog with a mission to shape and implement solutions that transform clinician and patient experiences, effectively manage multi-disciplinary squad to meet desired KPIs and business outcomes. The Product Owner role is a critical role for ensuring an agile project successfully delivers value to the business.


  • Partner with design team to consider usability testing and end-user feedback to ensure product will address and resolve user pain points. Provide architecture and development teams sufficiently detailed feedback on user stories and product vision to ensure the team maintains the technical integrity of features / functionality. Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners. Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and approves stories as complete.
  • Serve as the voice of the user. Collaborate with stakeholders during the visioning and concept development of a product. Work with the product, design, and technology teams, among other stakeholders, to analyze the needs and align product roadmap to strategic goals. Reports to Product Director and coordinates product requirements to align with other products that populate the end-to-end consumer experience. Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
  • Develop and own the product roadmap. Develop scope and maintain an appropriately prioritized backlog (e.g. epics, features, user stories) to ensure work focuses on those with a maximum value that are aligned with product strategy. Master practitioner of Agile and Scrum methodologies. Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
  • Manage feedback from initial launch through the product lifecycle.
  • Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.

  • Minimum Requirements



  • Bachelor's Degree
  • - Business/Comp Science/related



  • 5-10 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Master's Degree
  • - Business/Comp Science/related



  • 10+ years

    Supervisor Experience

  • 2-5 years

    Licenses & Certifications

  • Prof Scrum Mast/Cert Scrum Mst

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer