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Business Process Analyst

Job Description

Job ID: 1219101
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Role Purpose

The Business Process Analyst partners closely with business leaders, stakeholders and technology teams to serves as the principal conduit for analyzing the workflow and process improvement intended to bring increased business value. This role discovers, models, analyzes, measures, improves and optimizes business process. The analyst maintains a strong understanding of business process, roles and responsibilities and related information technology services to aid in identification and validation of change initiatives that will deliver the most beneficial results. The business value can be measured through operational reliability and quality, return on investment as well as scalability.


  • Practices and advocates for business process analysis and optimization through a combination of regimented process discovery and review workshops, identifying weaknesses and opportunities for improvement, identifying and defining measurable performance metrics, and collaborating towards building and deploying improved processes in partnership with business and technology team stakeholders and user groups.
  • Creates current state business process workflows, mapping and artifacts based on people, process and technology. Demonstrates understanding of current business process and systems within area of focus to inform analysis and recommendations. Participates in establishing a business case justification.
  • Plans for and documents the to-be state and perform alternatives analysis and high-level costing for these possible alternatives and to validate potential value through these opportunities.
  • Define and create meaningful reporting to track progress/results of process changes, and identify new areas where improvement is needed
  • Act as a change agent and help business partners self-assess business operations with the intent of fostering continuous improvement. Performs stakeholder impact analysis, analyze the needs/concerns/expectations of each group to inform change management planning and activities.

  • Minimum Requirements



  • Bachelor's Degree
  • - Business/Comp Science/related



  • 2-5 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Master's Degree
  • - Business/Comp Science/related



  • 5-10 years

    Licenses & Certifications

  • Cert Business Analysis Prof
  • Competency in Bus Analysis

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer