Check the Status of your Application
Back

Financial Resource Coordinator

Job Description

Additional Job Information

  • 40 Hours per Week -
  • Monday - Friday -
  • Benefits Eligible -

  • Job ID: 1213464
    Employment Status: Full-Time
    More Information:

    Boone Hospital Center is a 394-bed full service hospital located in Columbia, MO. It is a regional referral center located in the center of the state. The hospital provides progressive healthcare programs, services, and technology to people in 26 mid-Missouri counties. Although the hospital is full service, areas in which Boone Hospital Center excels are cardiology, neurology, oncology, surgical, obstetrical services, and numerous other specialties. The hospital maintains a 24-hour emergency center with hospital-based ambulance service and a helipad for incoming emergency air transportation.  Recognizing its excellence in nursing care, Boone Hospital Center has been certified as a "Magnet Hospital" by the American Nurses Credentialing Center.
     


    Overview


    Role Purpose

    Responsible for providing financial counseling services. Collection of copays and deposits from patients. Completes an initial assessment of the patient to determine if they qualify for Medicaid assistance. Works with the patients/families to obtain the required information, documentation, signatures and negotiations. Assists patients as needed with completing forms for Charity application. Follows up with patients to assure compliance. Reviews accounts for accuracy to assure maximum reimbursement for the Hospital.


    Responsibilities

  • Performs financial analysis and counseling for applicable admissions or pre-admissions, in order to identify and address any potential problems with insurance benefits and the patient‘s ability to pay. Notifies Case Management of insurance issues.
  • Request payment, as applicable, before or at the time of admission due to unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services or previous bad debt accounts.
  • Provide assistance to uninsured patients and families. Perform evaluation for possible insurance coverage or other payment opportunities.
  • Documents appropriate financial information into the computer system.
  • Assist patients with account balance questions, itemized statement requests and resolving billing issues. Communicates in a professional, positive and respectful manner with patients. Be able to provide consistent excellent customer service in a variety of situations. Maintains effective communication with Revenue Management.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Associate's Degree
  •  

    Licenses & Certifications

  • Cert Application Counselor
  •  


    Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer