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Performance Improvement Consultant

  • Saint Louis, MO
  • Support Services
  • Job Grade: E35
  • Shift: Undefined
  • 1212394
  • Employment Status: FULL_TIME

Job Description


Job ID: 1212394
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

The Center for Clinical Excellence (CCE) provides leadership in quality assessment and health services research throughout BJC HealthCare.


Overview

Role Purpose

Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes.  Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.

Performs tasks related to:
- 6 Sigma, Lean, rapid improvement events and associated activities
- Project scoping, planning, execution, analysis and tracking
- Change management
- Team facilitation
- Data collection and analysis
- Risk/Issue identification and mitigation
- Stakeholder tollgates/reports
- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies

Responsibilities

  • Performs tasks related to:
    - 6 Sigma, Lean, rapid improvement events and associated activities
    - Project scoping, planning, execution, analysis and tracking
    - Change management
    - Team facilitation
    - Data collection
    - Data Analysis
    -Risk/Issue identification and mitigation
    - Report development
    - Stakeholder tollgates/reports
    - Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core compentencies.
  • Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities.
  • Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilize data analysis and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification.
  • Conducts improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes.
  • Rollouts, implements and builds sustainment/control plans for solutions. Builds project approval and charters, work breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, mitigation strategies. Completes or manages appropriate report and dashboard documents and keep stakeholders informed.

    • Minimum Requirements

     

    Degree

  • Bachelor's Degree

    •  

    Experience

  • <2 years

    •  

    Supervisor Experience

  • No Experience

    •  

    Preferred Requirements and Additional Job Information

     

    Experience

  • 2-5 years

    •  

    Supervisor Experience

  • < 2 years

    •  

    Licenses & Certifications

  • Lean/Six Sigma
    • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer