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Director, Ambulatory Operations

Job Description


Job ID: 1211653
Employment Status: Full-Time
More Information:

BJC Medical Group is a dynamic, multidisciplinary group with locations across the St. Louis metropolitan and outlying areas. The physicians, providers and staff of BJC Medical Group provide the highest level of care to thousands of patients every day.

The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.


Overview


Role Purpose

Responsible for executing the BJC Medical Group ambulatory business strategy and operational plans for the communities served by BJC HealthCare in Missouri and Illinois. This includes both optimal practice design and strategic market positioning. Responsible for the operational aspects of a patient care model that allows physicians, advanced practice practitioners and other clinicians to leverage best practices, improve patient outcomes and create a uniquely better patient experience. The incumbent will also be responsible for holding practice management accountable for key performance metrics, monitoring and reporting related to high quality patient care.


Responsibilities

  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Directs overall operations of practice management services, setting strategic direction and ensuring necessary resources are in place to support the department's goals.
  • Participates in the development of physician engagement strategic initiatives and ensure hospital presidents and leadership receive appropriate support from the program.
  • Partners with leaders to develop analyses of physician practices, providing direction on the addition of physicians and practice staff, maintaining the sustainability of existing practices, and utilizing opportunities to improve management and financial efficiencies.
  • Develops and implements an operating franchise model that ensures the integration of best practices across all locations.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

  • Minimum Requirements

     

    Degree

  • Bachelor's Degree
  • - Business/HC Admin/related

     

    Experience

  • 10+ years
  •  

    Supervisor Experience

  • 5-10 years

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Master's Degree
  • - Business/HC Admin/related
    Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer