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Vice President, Ambulatory and Clinical Support

Job Description

Job ID: 1209050
Employment Status: Full-Time
More Information:

For more than 130 years, St. Louis Children's Hospital has provided exceptional care for children in all 50 states and 80 countries around the world. With its academic partner, Washington University School of Medicine, Children’s is consistently ranked among the nation’s best pediatric hospitals by U.S. News & World Report. A member of BJC Healthcare, St. Louis Children’s Hospital follows one simple mission – to do what’s right for kids. That mission comes to life through medical discovery, innovative therapies and compassionate care. In 2018, Children's expanded with a state-of-the-art, 12-story medical tower. To learn more, visit, Facebook, Twitter and Instagram.


Role Purpose

Reporting to St. Louis Children’s Hospital, the position oversees operations of clinical programs including Labs, Pharmacy, Radiology, Emergency Services, Admitting (liaison with system), Call Center, Physician Services and Ambulatory Care Services. Sets financial, long-range, operational and leadership direction for responsible department(s) in conjunction with the CEO or President. Develops and executes departmental strategies and guides departmental and organizational transformations needed to reach financial, service, leadership, regulatory and community objectives. Selects, directs and develops staff. Represents hospital, service organization or department(s) to external authorities and constituencies.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Demonstrates a strong financial orientation by developing and adhering to departmental staffing, revenue and expense budgets. Anticipates and responds to changes in the economic, healthcare and regulatory environments which may affect the ability to achieve departmental financial, service, community, regulatory and leadership development goals.
  • Helps create breakthrough strategies and plans that reflect a deep understanding of how the organization and departments operate, anticipating and incorporating current and potential industry, regulatory, economic and demographic changes and their impact on the departments and the organization. Searches for opportunities to achieve fiscally responsible growth while meeting the department's and organization's obligations to communities served, regulatory bodies and organizational sustainability.
  • Conducts disciplined planning and execution on all areas of responsibility; allocates resources toward optimum efficiency and effectiveness while balancing innovative approaches to identify, resolve and manage issues with uncompromising quality, standards and results.
  • Develops self and others, creating an environment where people and the department are highly engaged and accomplish their best results via development, communications, rewards and recognition. Acts with integrity and in an ethical manner. Demonstrates accountability, responsibility and builds mutual trust. Enables and ensures cooperation - collaboration within the department and across organizational boundaries.
  • Demonstrates an agility to cope effectively and lead large scale change and transformation in a dynamic and fast paced environment. Navigates efficiently in complex environments and relationships to achieve optimal results.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

  • Minimum Requirements



  • Bachelor's Degree


  • 10+ years

    Supervisor Experience

  • 10+ years


    Preferred Requirements and Additional Job Information



  • Master's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer