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End User Analyst, New Innovation

Job Description


Job ID: 1207929
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Overview


Role Purpose

Under general direction, formulates and defines specifications for complex operating software programming applications, modifies/maintains complex existing applications using engineering releases and utilities from the vendor or performs software development tasks using industry-standard tools and techniques. Consults directly with vendors, clinical and business users, and provides second and third-tier support to end users to ensure reliable application system availability and performance.


Responsibilities

  • Analyzes, develops, modifies, installs, tests and maintains operating systems and application software.
  • Provides technical analysis and support to internal personnel to determine feasible system and database solutions to substantial design and function issues.
  • Partners with outside vendors to resolve issues relating to software applications and packages for adaption and use system-wide.
  • Diagnoses, isolates and de-bugs software problems and performs problem resolution.
  • Monitors systems capacity and performance, plans and executes disaster recovery procedures.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Associate's Degree
  • - IS/Healthcare related

     

    Licenses & Certifications

  • Cert/Lic in Area of Expertise

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer