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Director of Revenue Cycle Management- Patient Accounting

Job Description

Job ID: 1207592
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

Revenue Cycle Management at BJC HealthCare starts from the time a patient makes an appointment and continues until his or her account is paid. It includes the scheduling, insurance authorization and registration of patients, and ends with coding claims for insurance and finally billing and collecting payments. It bridges the gap between the clinical and business sides of health care and provides patients and families with a seamless and easy process when moving through the health care system.


Role Purpose

The Director of Revenue Cycle Management – Patient Accounting will be a subject matter expert and accountable for planning, organizing, directing and owning the process of Patient Accounts within BJC’s academic and community hospitals. This professional will lead a collaborative service delivery team focused on continuous improvement and will direct the day-to-day operations of Patient Accounts within Revenue Cycle Management.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Consults with managed care departments to provide direction and guidance on operations and collections issues relating to contract negotiations.
  • Identifies and directs the benchmarking and financial analysis of Patient Accounting operations.
  • Coordinates the collection and consolidation of operational performance indicators, and provides analysis to identify discrepancies and underlying issues.
  • Works to increase efficiency and effectiveness within Revenue Management.
  • Directs operations of department and integrates services within Department and with other departments or systems.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

  • Minimum Requirements



  • Bachelor's Degree
  • - Finance/Business/related



  • 5-10 years

    Supervisor Experience

  • 5-10 years


    Preferred Requirements and Additional Job Information



  • 10+ years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer