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ADA Program Support Specialist

Job Description


Job ID: 1207089
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Overview


Role Purpose

This position will assist with the implementation and administrative support for the Americans with Disabilities Act, as amended (ADA) program, and similar Missouri and Illinois laws to address accommodation obligations at BJC. This will include responsibility for the development of process maps, standard work, correspondence templates, and checklists to ensure a consistent, efficient, and effective processes.

This position will be responsible for the entry and maintenance of documentation within a tracking system to ensure effective capture of approved and denied accommodation requests for risk mitigation.

This position will provide continuous analysis and reporting of the overall program to ensure alignment with state and federal laws, and identification of any risks or compliance concern. Including proposal of revisions to BJC’s Disability Accommodations Policy as needed, and continuous analysis of ADA compliance across BJC.

This position will develop and provide educational information regarding process and considerations around ADA and lead the training and education sessions. Additionally this position will provide communications on any program updates around ADA.


Responsibilities

  • Assists with implementation of the framework of the ADA program within BJC. Development of process maps, standard work, correspondence templates, and checklists to support the ADA program while driving efficiency and ensuring compliance.
  • Ensure proper documentation and tracking of all reasonable accommodations received orally or in writing within a tracking system. Provide guidance and assure timely processing and responses to accommodations requests, with consistent letters/correspondence and transactions. Must maintain a high level of confidentiality.
  • Conduct analysis of ADA and similar state law compliance and development of dashboards and reports to identify any risk or potential gaps across BJC. Identifying any areas for continuous improvement to ensure compliance and reduce or mitigate risk. . Including proposal of revisions to BJC’s Disability Accommodations Policy as needed, and continuous analysis of ADA compliance across BJC.
  • Develop and provide educational information regarding process and considerations around ADA, and lead training and education sessions.
  • Develop communications on any program updates around ADA and actively provide awareness updates.

  • Minimum Requirements

     

    Degree

  • Bachelor's Degree
  •  

    Experience

  • <2 years

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Master's Degree
  •  

    Licenses & Certifications

  • Valid Driver's License

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer