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Program Manager - Clinical Performance Improvement

Job Description


Job ID: 1199931
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Overview


Role Purpose

Responsible for managing and leading enterprise-wide multi-interdisciplinary improvement and standardization projects and programs aimed at developing innovative, evidence based, patient and employee centric care processes and practices within BJC to transform culture and improve the safety and quality of patient care.


Responsibilities

  • Applies principles of patient safety, high reliability, performance improvement and human factors to manage and lead cultural transformation and standardization programs across clinical disciplines to meet the goals of Clinical Excellence within BJC
  • Researches evidence-based best clinical practices, existing workflows and innovative technology enablers to assist clinical performance improvement teams develop future care practices.
  • Collaborates with Subject Matter Experts, System Committees/Groups, BJC Shared Services, Epic1 and HSO leadership to manage, design, problem solve and complete transformational program and project implementations throughout BJC
  • Communicates and implements new processes, practices and systems utilizing principles of change management and high reliability to include acceptance of processes by end users and on-going support to sustain.
  • Develops educational materials to support transformational change and include practices and processes in daily operations.

  • Minimum Requirements

     

    Degree

  • Bachelor's Degree
  •  

    Experience

  • 5-10 years
  •  

    Supervisor Experience

  • 2-5 years
  •  

    Licenses & Certifications

  • RN/R.T.(R)

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Master's Degree
  •  

    Experience

  • 10+ years
  •  

    Supervisor Experience

  • 5-10 years
  •  

    Licenses & Certifications

  • CPHQ
  • CPPS

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer