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Lead, Patient Accounts

Job Description

Job ID: 1198290
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Role Purpose

The Patient Accounting Lead is responsible for providing assistance to internal and external customers in support of revenue cycle financial systems. This position is also responsible for ensuring that multi-facility revenue is accurate and meets the compliance standards of regulatory payors. This position also ensures the efficient operation of all revenue cycle functions, to include cash posting, billing, and accounts receivable.


  • Resolves escalated problems through coordinated efforts with team members, clinical departments and revenue cycle leadership; analyzes data and manages reporting functions; addresses internal and external questions regarding revenue, cash reconciliation and claims corrections.
  • Utilizes thorough understanding of the revenue cycle to provide enhanced business process flows and to develop solutions.
  • Provides expertise in the area of patient accounts related to third party billing, customer service responses, charge entry, payment processing and reconciliation.
  • Facilitates payor meetings; escalates payor issues among various revenue management departments to be used towards remediation efforts.
  • Provides training to various functions and departments; performs accounts receivable projects and conducts audit activities for the revenue cycle.

  • Minimum Requirements



  • High School Diploma or GED


  • 2-5 years


    Preferred Requirements and Additional Job Information



  • Associate's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer