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Financial Resource Coordinator I, Missouri Baptist Medical Center

Job Description


Job ID: 1198162
Employment Status: Full-Time
More Information:

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Overview


Role Purpose

Responsible for providing financial counseling services. Collection of copays and deposits from patients. Completes an initial assessment of the patient to determine if they qualify for Medicaid assistance. Works with the patients/families to obtain the required information, documentation, signatures and negotiations. Assists patients as needed with completing forms for Charity application. Follows up with patients to assure compliance. Reviews accounts for accuracy to assure maximum reimbursement for the Hospital.


Responsibilities

  • Performs financial analysis and counseling for applicable admissions or pre-admissions, in order to identify and address any potential problems with insurance benefits and the patient‘s ability to pay. Notifies Case Management of insurance issues.
  • Request payment, as applicable, before or at the time of admission due to unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services or previous bad debt accounts.
  • Provide assistance to uninsured patients and families. Perform evaluation for possible insurance coverage or other payment opportunities.
  • Documents appropriate financial information into the computer system.
  • Assist patients with account balance questions, itemized statement requests and resolving billing issues. Communicates in a professional, positive and respectful manner with patients. Be able to provide consistent excellent customer service in a variety of situations. Maintains effective communication with Revenue Management.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Associate's Degree
  •  

    Licenses & Certifications

  • Cert Application Counselor

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer