Patient Access Rep-Quality-MO Bap

Job Description

Job ID: 1194577
Employment Status: Full-Time
Your Career. Made Better.

Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer care, and women’s and infants’ services. The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St. Louis Children’s Hospital.

In 2016, Missouri Baptist was named a Magnet® hospital by the American Nurses Credentialing Center (ANCC). The prestigious designation is the highest credential a healthcare organization can receive for nursing excellence and quality patient care. Missouri Baptist is the first hospital in St. Louis County to achieve this recognition, which has been accomplished by less than 7 percent of hospitals nationwide. Additionally, U.S. News & World Report ranked the hospital #2 in the St. Louis metro area.

Missouri Baptist Medical Center is a member of BJC HealthCare, one of the nation’s largest nonprofit healthcare organizations.


The Radiology Department at Missouri Baptist Medical Center is a full-service, diagnostic center dedicated to delivering the highest quality imaging services to our patients and their physicians. We provide competent, courteous and compassionate clinical services, and respond to requests for services from patients and referring physicians promptly. Same-day-service and delivering quick results to physicians are hallmarks of our services.

Join Us!

Role Purpose

Performs registration reporting functions including reconciliation of daily hospital census, level of care and SMS patient type for accurate charging and volume reports. Works with other departments to research, analyze, and take appropriate actions to resolve discrepancies in data that is critical to financial and statistical accuracy. Responsible for systems and error control for all registrations including identification of system errors as they occur. May publish monthly Summary Quality Reports.


  • Coordinates activities, reports and documents that ensures regulatory and accreditation compliance.
  • Resolves discrepancies in registration data through review of reports, worklists and communication from departments, including Enterprise Coding, Revenue Management and Case Management. Perform quality audits to monitor integrity of data obtained during the registration process. Reviews patient status changes moving from inpatient to outpatient.
  • Proficient in knowledge of insurance and data elements required for a patient registration. Available as an immediate resource during scheduling and registration.
  • Communicates in a professional, positive and respectful manner with all departments.
  • Implements and monitors in-service training programs for quality assurance purposes in technical areas. Analyzes error data and prepares written reports for leadership.

  • Minimum Requirements



  • High School Diploma or GED


  • 2-5 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Associate or Trade School Equi

    Licenses & Certifications

  • CHAA
  • R.T.(N)/CNMT

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer