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Senior Communications Consultant

Job Description

Job ID: 1194434
Employment Status: Full-Time
More Information:

Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer care, and women’s and infants’ services. The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St. Louis Children’s Hospital.

In 2016, Missouri Baptist was named a Magnet® hospital by the American Nurses Credentialing Center (ANCC). The prestigious designation is the highest credential a healthcare organization can receive for nursing excellence and quality patient care. Missouri Baptist is the first hospital in St. Louis County to achieve this recognition, which has been accomplished by less than 7 percent of hospitals nationwide. Additionally, U.S. News & World Report ranked the hospital #2 in the St. Louis metro area.

Missouri Baptist Medical Center is a member of BJC HealthCare, one of the nation’s largest nonprofit healthcare organizations.


The Communications and Marketing team at Missouri Baptist Medical Center is responsible for all marketing plan development and execution, public relations, advertising, media relations, employee communications, physician communications, market research, and media services in support of the hospital's strategic plans to strengthen MBMC's perception and image in the marketplace.


Role Purpose

Lead communications for internal and/or external audiences that further the strategic goals and objectives of the organization. Projects may include newsletters, brochures, annual reports, other collateral materials, news releases, media relations, crisis communications support, social media and web content.


  • Leads and manages internal and/or external communications across multiple HSOs and/or on behalf of BJC Shared Services for the entire organization. Utilizes appropriate communication methods and tools to target information to diverse and segmented/targeted audiences. Manages work of C&M team members and Shared Services team members.
  • Conducts and/or oversees research, interviews, writing, editing, approvals, coordination of production of collateral materials; or logistics surrounding proactive and reactive media opportunities, including crisis communications; assists HSO PIO in command center. Reviews/edits/counsels on revisions to ensure communications deliverables align with plan objectives and HSO strategic goals.
  • Analyzes communications challenges and provides recommendations to HSO management, or other teams, regarding special communications needs to develop communication strategies and plans to support their business plans. Provides strategic counsel on issues management and crisis response. May serve as HSO spokesperson or PIO.
  • Develops and implements multimedia projects/campaigns, events/media relations plans for internal and external audiences. Oversees project work assigned to other team members, including Shared Services resources. Accountable for client relations and overall results, including meeting or exceeding team and project deadlines.
  • Identifies areas where there are opportunities to improve communication efforts. Creates and implements plans to effectively address deficiencies. Evaluates effectiveness and proactively seeks opportunities for ongoing improvement. Monitors and tracks internal and/or external communications issues and concerns, and prepares reports to support internal and/or external communications planning initiatives.

  • Minimum Requirements



  • Bachelor's Degree


  • 10+ years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Master's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer