Gift Shop Supervisor The Plaza Gift Shop Full Time

Job Description

Job ID: 1193899
Employment Status: Full-Time
Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Plaza Shop is located in the main lobby of Barnes-Jewish Hospital south. The Plaza Shop is available to patients and visitors to purchase items such as parking passes, snacks, cards, candy, stamps, specialty gifts, personal items, books, magazines,


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Role Purpose

Supervises the day to day operations of the gift shop. Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers. Contributes to gift shops financial growth through driving sales, managing expenses and implementing plans for increased profitability.


Responsibilities

  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Maintains an orderly workflow according to priorities. – maintain store’s cleanliness, loss prevention, and health and safety measures. Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
  • Monitors sales activities to ensure that customers receive satisfactory service and quality goods. Provides sales coordination and problem resolution for staff.
  • Creates an environment that engages employees and facilitates organic growth. Motivates; coaches for results; manages and ensures effective employee relations; create an ethical, non-discriminatory and safe work atmosphere.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • < 2 years

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Bachelor's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer