Concierge Desk Rep Full Time Wed. 7 am - 5:30 pm and Thurs - Sat - 7:30 am - 6:00 pm

Job Description

Job ID: 1193886
Employment Status: Full-Time
Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

Join Us!

Role Purpose

Provides effortless and seamless movement in and out of the medical center as the first impression that patients and visitors experience. Provides coverage of the information desks and interacts with target audiences, internal resources and external vendors.


  • Handles customer concerns and complaints immediately using appropriate service recovery tools and guidelines.
  • Provides information regarding the medical center and local area.
  • Greets patients and visitors, provides patient and hospital information and escort services to those in need.
  • Utilizes technology to appropriately direct guests, visitors and patients throughout hospital campus.
  • Assists with patient arrival and departure.

  • Minimum Requirements



  • High School Diploma or GED


  • <2 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • 2-5 years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer