Job ID: 1193009
Employment Status: Full-Time
More Information:

Memorial Hospital Belleville is located in a well-established west Belleville neighborhood at 4500 Memorial Drive, Belleville Illinois. In addition, we have diagnostic centers in O'Fallon, Illinois, and an off-campus physical therapy center in east Belleville. As a member of BJC HealthCare, Memorial Hospital Belleville provides full and part-time employment for more than 2300 people.

Facts at a Glance:

•Accredited by Healthcare Facilities Accreditation Program (HFAP)

•Members, Illinois and American Hospital Associations

•Licensed by the State of Illinois Department of Public Health

•IDPH designated Regional Hospital Coordination Center for the Edwardsville Public Health and Medical Response Region

•Serving the healthcare needs of area residents since 1958

•Designated Magnet™ facility by the American Nurses Credentialing Center (ANCC)

•Accredited Chest Pain Center with PCI by the Society for Chest Pain Centers

•IDPH designated Stroke-Ready Hospital

•Medical staff with more than 400 members representing 42 specialties

The Security Department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, care center, medical office buildings and the parking lots.

Overview

Role Purpose

Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required.

Responsibilities

Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department.

Answers and makes all calls utilizing approved messaging and scripting according to department procedures.

Completes daily events log, incident reports, and vehicle registration file.

Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking.

Minimum Requirements

Degree

High School Diploma or GED

Experience

2-5 years

Supervisor Experience

No Experience

Benefits Statement

Note: not all benefits apply to all openings

- Comprehensive medical, dental, life insurance, and disability plan options
- Pension Plan*/403(b) Plan
- 401(k) plan
- Tuition Assistance
- Health Care and Dependent Care Reimbursement Accounts
- On-Site Fitness Center (depending on location)
- Paid Time Off Program for vacation, holiday and sick time

*Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

Dispatcher/Clerk in security - Full time

Job Description

Dispatcher/Clerk in security - Full time

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