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Patient Safety/Quality Improvement Lead

Job Description

Job ID: 1192456
Employment Status: Full-Time
More Information:

Memorial Hospital Belleville is located in a well-established west Belleville neighborhood at 4500 Memorial Drive, Belleville Illinois. In addition, we have diagnostic centers in O'Fallon, Illinois, and an off-campus physical therapy center in east Belleville.  As a member of BJC HealthCare, Memorial Hospital Belleville provides full and part-time employment for more than 2300 people.
Facts at a Glance:                                                                    
•Accredited by Healthcare Facilities Accreditation Program (HFAP)
•Members, Illinois and American Hospital Associations
•Licensed by the State of Illinois Department of Public Health
•IDPH designated Regional Hospital Coordination Center for the Edwardsville Public Health and Medical Response Region
•Serving the healthcare needs of area residents since 1958
•Designated Magnet™ facility by the American Nurses Credentialing Center (ANCC)
•Accredited Chest Pain Center with PCI by the Society for Chest Pain Centers
•IDPH designated Stroke-Ready Hospital
•Medical staff with more than 400 members representing 42 specialties

The Nursing Administration oversees the various Nursing departments and provides clerical support.


Role Purpose

Ensures appropriate communication and information exchange with all levels of the organization hospital regulatory compliance, legal, or risk management to accomplish patient safety goals and program initiatives. Takes initiative to promote regulatory compliance through perpetual readiness, promote the performance improvement activities and patient safety activities at the hospital. In the absence of the immediate department manager, will assume leadership and coordination of all patient safety events.


  • Manages, provides consultation and support to improvement teams, functions or departments related to transformation or performance improvement initiatives.
  • Coaches department and hospital staff in best techniques for performance improvement, regulatory compliance or patient safety practices through example, advice, just in time education and routine training and communication.
  • Instructs, coordinates and monitors the work activities of department staff, managing the work schedule for department projects and process improvement events.
  • Guides project teams in conducting performance improvement and process redesign projects using appropriate analytic and facilitation techniques.
  • Develops and maintains best practices to investigate, analyze and report progress toward outcomes of performance improvement projects, regulatory compliance or information and data about patient safety events.

  • Minimum Requirements



  • Bachelor's Degree
  • - Business/related



  • 2-5 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • Master's Degree
  • - Business/Nursing/related


    Licenses & Certifications

  • Lean/Six Sigma
  • RN

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer