CLIENT RESPONSE PERSONNEL

Job Description

Job ID: 1192264
Employment Status: Full-Time
Your Career. Made Better.

Christian Hospital is an acute-care community hospital with 220 staffed beds, located in north St. Louis County. As a founding member of BJC HealthCare, the hospital has an expert medical staff and a diverse workforce of nearly 2,000 health care professionals who are dedicated to providing the absolute best care with the latest technology and medical advances. Christian Hospital is nationally recognized for stroke care and cardiology, and highly regarded for its excellence in emergency medicine, robotic surgery, orthopedic and spine surgery, pulmonology and wound care.

Our Northwest HealthCare campus, located six miles west of Christian Hospital in Florissant, offers the community 24-hour emergency care as well as a variety of outpatient services and physician practices.

Network Reference Lab is the Christian Hospital Laboratory Outreach program for marketing & providing lab services to hospitals, physician offices, clinics & other clients.


Join Us!


Role Purpose

Responsible for providing precise and accurate ordering of laboratory tests, entering laboratory results into the computer, reporting laboratory results, answering customer inquiries in a timely manner, calling exceptions to clients, correctly directing inquiries, and following up on problems.


Responsibilities

  • Processes all incoming and outgoing calls. Sorts reports; adds on tests when orders are faxed or delivered in an accurate and timely manner.
  • Coordinates a simultaneous series of tasks accurately, including STAT orders and fluctuation in workload. Prioritizes work to complete within scheduled hours and established turnaround times. Performs work in an organized and systematic manner.
  • Provides general clerical support to laboratory including insurance and requisition processing.

  • Minimum Requirements

     

    Degree

  • Associate's Degree
  • - Physical/Life Science/related

     

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Experience

  • 5-10 years
  •  

    Supervisor Experience

  • < 2 years
  •  

    Licenses & Certifications

  • MLT-ASCP or equiv

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer