Lead Field Technician

Job Description

Job ID: 1190818
Employment Status: Full-Time
Your Career. Made Better.

BJC Home Care Services offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs as well as the Lifeline emergency response system. BJC Home Care Services provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Home Medical Equipment Department of BJC Home Care Services offers quality medical equipment and services that our patients can purchase or rent. We offer equipment delivery and comprehensive training on the use of the equipment. The Home Medical Equipment Department also provides home respiratory equipment, supplies and services for patients who need home oxygen or other respiratory therapies, with staff that include registered therapists and other highly trained professionals.


Join Us!


Role Purpose

Provides distribution services in scheduling deliveries by priority. Handles daily phone calls and works with multiple departments to ensure a timely flow of deliveries. Make deliveries to patients as needed.


Responsibilities

  • Answers phone inquiries from customer service, field techs and patients. Assists in troubleshooting durable home medical equipment calls.
  • Assigns distribution method to all orders sent through the distribution printer. Maintains liquid route schedule and oxygen tracking.
  • Assists with monthly truck inspections, scheduling vehicle maintenance and filing daily logs.
  • Utilizes Fastrack and Epic systems to follow up on deliveries that were not completed or resolve issues with orders.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Licenses & Certifications

  • Automobile Liability Insurance
  • Class E Driver's License

  •  

    Preferred Requirements and Additional Job Information

     

    Supervisor Experience

  • < 2 years
  •  

    Licenses & Certifications

  • CDL Class A/B

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer