Manager, Environmental Services Operations

Job Description

Job ID: 1190109
Employment Status: Full-Time
Your Career. Made Better.

Boone Hospital Center is a 394-bed full service hospital located in Columbia, MO. It is a regional referral center located in the center of the state. The hospital provides progressive healthcare programs, services, and technology to people in 26 mid-Missouri counties. Although the hospital is full service, areas in which Boone Hospital Center excels are cardiology, neurology, oncology, surgical, obstetrical services, and numerous other specialties. The hospital maintains a 24-hour emergency center with hospital-based ambulance service and a helipad for incoming emergency air transportation.  Recognizing its excellence in nursing care, Boone Hospital Center has been certified as a "Magnet Hospital" by the American Nurses Credentialing Center.

Environmental Services provides housekeeping and waste management services for 860,000sqft of interior space. Duties include; cleaning and disinfecting all patient and public areas, stocking supplies such as soap, lotion, paper towels, toilet paper and items for PPE boxes, waste management, event preparation (table & chair set up), pest control measures, post construction cleanup and contract cleaning of off site areas.

Join Us!

Role Purpose

The Operations Manager of Environmental Services is responsible for the planning, organization, development, and direction for overall of the Environmental Services Department in accordance with Federal, State and Local Standards and Guidelines, and may be directed by the Senior Manager of Environmental Services to assure that the highest degree of patient care areas of cleanliness is maintained at all times.


  • Manages the departmental computer system, working with IS to identify hardware and software needs.
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Creates effective work plans, that includes identifying the correct resources, processes and space needed by assigned departments to complete and produce applicable services.
  • Participates in selecting outside sources and vendors for needed services.
  • Directs operations of assigned departments and integrate services with other departments, and or with other departments within the system. Oversees administrative and management programs and assigned service lines.
  • Assists leader in design and implementing strategies and department operation plans to improve systems and services.

  • Minimum Requirements



  • High School Diploma or GED


  • 10+ years

    Supervisor Experience

  • 10+ years

    Licenses & Certifications

  • CEH


    Preferred Requirements and Additional Job Information


    Service Support Skills

  • Safety Protocols (OSHA) - 5 years or more

    Information System Skills

  • PeopleSoft - 3 years or more
  • Kronos - 3 years or more

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer