Quality Assurance Coordinator -St Louis Children's Hospital (CSPD)

Job Description

Job ID: 1186905
Employment Status: Full-Time
Your Career. Made Better.

For more than 130 years, St. Louis Children's Hospital has provided exceptional care for children in all 50 states and 80 countries around the world. With its academic partner, Washington University School of Medicine, Children’s is consistently ranked among the nation’s best pediatric hospitals by U.S. News & World Report. A member of BJC Healthcare, St. Louis Children’s Hospital follows one simple mission – to do what’s right for kids. That mission comes to life through medical discovery, innovative therapies and compassionate care. In 2018, Children's expanded with a state-of-the-art, 12-story medical tower. To learn more, visit StLouisChildrens.org, Facebook, Twitter and Instagram.

Join Us!

Role Purpose

Tracks and promotes quality of patient care as well as patient and visitor safety, in collaboration with quality and performance improvement activities. Minimize the frequency and severity of adverse events, manage and investigate the causes of those events to prevent injury and financial loss, and to advance awareness in order to identify risk related issues and trends. Quality management includes incident reporting, management of patient and family complaints related to quality of care, educational activities, and compliance with accreditation requirements. Proactive as well as reactive by providing support and regulatory guidance for risk reduction and process improvement by using activities such as root cause analysis and cause mapping in order to create and monitor action plans identified.


  • Maintains continuous mandatory regulatory readiness for accrediting agencies. Coordinates and manages external regulatory inspections for all appropriate accrediting bodies.
  • Performs validation and verification audits required by all regulatory bodies, including but not limited to, good clinical practices, competency assessment and documentation,
  • Investigates and evaluates events for risk potential, loss minimization, and proper documentation in addition to using risk factor data to develop interventions and process improvement strategies.
  • Participates in the development and implementation of the Quality Management Plan in accordance to the requirements of all regulatory bodies.
  • Provides consultation and support to clinical teams related to performance and quality improvement initiatives and metric development and management.

  • Minimum Requirements



  • Bachelor's Degree
  • - Physical/Life Science/related



  • 2-5 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information



  • 5-10 years

    Licenses & Certifications

  • Cert/Lic in Area of Expertise
  • MT/MLS - ASCP or equiv
  • RTR or equiv

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer