Client Relations Referral Rep., Barnes Care-West County

Job Description

Job ID: 1186323
Employment Status: Full-Time
Your Career. Made Better.

BJC Corporate Health Services, the occupational medicine organization within BJC HealthCare, externally supports employers and employees of the St. Louis metropolitan area with three full-service BarnesCare clinics that provide expert physicals, surveillance, injury/exposure evaluation and treatment. Specialized services include contract management of work-related injury care for BJC hospitals, independent medical exams, traveler's health, on-site services, care management, toxicology support and two 24/7 hotlines for body substance exposures and emergency room coordination of work-related care. BJC Corporate Health Services provides occupational health support for BJC employees through on-site and virtual oversight including administration of workers' compensation. BJC Corporate Health Services also manages the BJC WellAware fitness center, which extends fitness opportunities with on-site classes at BJC hospitals throughout the metropolitan area. In 2010, BJC Corporate Health Services became the first and only St. Louis occupational medicine provider quality-certified by the National Association of Occupational Health Providers.

The BarnesCare- West clinic provides occupational medicine services to St. Louis metropolitan area client companies and their employees. These services include post-job offer physical examinations, medical surveillance, injury/exposure evaluation and trea


Join Us!


Role Purpose

Schedules all appointments with rehabilitation, radiology and specialists for BarnesCare Clinics using the computerized scheduling system. Handles heavy volume of phone calls. Obtains authorization for all rehabilitation appointments. Communicates appointment times to clients.


Responsibilities

  • Schedules patient appointments.
  • Obtains and documents patient medical and financial information.
  • Provides reports with updated patient status to insurance companies, case managers, and employers.
  • Performs data entry of referral statistics and census reports maintained.
  • Identifies and communicates potential clinical and financial risk situations.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • <2 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Service Support Skills

  • Patient Scheduling - 2 years or more
  • Insurance Prior Authorization - 2 years or more

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer