Supervisor Midwest Psychiatry- IC

Job Description

Job ID: 1185057
Employment Status: Full-Time
Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

Since 1981, Independence Center has focused on providing programs and services that assist adults in the St. Louis metropolitan area with serious and persistent mental illnesses to live and work in the community, independently through rehabilitation, employment, education, social and housing opportunities.¿ In collaboration with Barnes-Jewish Hospital and BJC HealthCare, the Center also provides clinical, case management and partial hospitalization services.

Join Us!

Role Purpose

Responsible for assisting the Clinical Services Manager in the management of the delivery and outcomes of psychiatric services for patients with co-occurring behavioral health and medical conditions. Provides supervision and oversight of clinic operations and effectiveness. Collaborates with external community agencies and all other Independence Center programs to coordinate care of clinic patients while aligning with Independence Center values and philosophy.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Visible and present daily for facilitation of patient flow as well as patient and provider satisfaction. Available for immediate and timely response to barriers or obstacles to daily workflows. Creates an environment where employee engagement and feedback facilitates positive change.
  • Interacts and collaborates regularly with physicians/providers. Works with manager to provide direction and oversight of effective schedules, efficient clinic work flow and patient flow, establishing and maintaining a cooperative, relationship of trust with providers. Brings significant concerns to Manager.
  • Responds to patient complaints; analyzes and determines necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns, etc.
  • Provides leadership to direct reports in the execution of work plans and long and short term goals. Implements and completes program goals. Monitors data to address quality measures, trends or potential improvement opportunities. Ensures all clinic operations are in compliance with state and federal regulations, including HIPAA, the Community Psychiatric Rehabilitation regulations from the Department of Mental Health, Medicaid, Medicare, Managed Care, as well as the accreditation standards from the Commission on Accreditation of Rehabilitation Facilities (CARF).
  • Implements infrastructure and changes to support processes and systems. Works with IT to identify computer hardware and software needs in support of the clinic.

  • Minimum Requirements



  • Bachelor's Degree
  • - Social Services/related



  • 5-10 years

    Supervisor Experience

  • No Experience


    Preferred Requirements and Additional Job Information


    Supervisor Experience

  • 2-5 years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer