Performance Improvement Consultant

Job Description

Job ID: 1184892
Employment Status: Full-Time
Your Career. Made Better.

Memorial Hospital Belleville is located in a well-established west Belleville neighborhood at 4500 Memorial Drive, Belleville Illinois. In addition, we have diagnostic centers in O'Fallon, Illinois, and an off-campus physical therapy center in east Belleville.  As a member of BJC HealthCare, Memorial Hospital Belleville provides full and part-time employment for more than 2300 people.
 
Facts at a Glance:                                                                    
•Accredited by Healthcare Facilities Accreditation Program (HFAP)
•Members, Illinois and American Hospital Associations
•Licensed by the State of Illinois Department of Public Health
•IDPH designated Regional Hospital Coordination Center for the Edwardsville Public Health and Medical Response Region
•Serving the healthcare needs of area residents since 1958
•Designated Magnet™ facility by the American Nurses Credentialing Center (ANCC)
•Accredited Chest Pain Center with PCI by the Society for Chest Pain Centers
•IDPH designated Stroke-Ready Hospital
•Medical staff with more than 400 members representing 42 specialties

The Emergency Department manages a broad spectrum of emergencies including cardiopulmonary arrest, trauma, motor vehicle accidents, industrial accidents, and child and domestic violence injuries.  Critical adult, pediatric and burn patients are transferred to specialty hospitals in St. Louis, Missouri. Helicopter and advance life support ambulances are utilized.


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Role Purpose

Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes.  Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.

Performs tasks related to:
- 6 Sigma, Lean, rapid improvement events and associated activities
- Project scoping, planning, execution, analysis and tracking
- Change management
- Team facilitation
- Data collection and analysis
- Risk/Issue identification and mitigation
- Stakeholder tollgates/reports
- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies


Responsibilities

  • Performs tasks related to: - 6 Sigma, Lean, rapid improvement events and associated activities - Project scoping, planning, execution, analysis and tracking - Change management - Team facilitation - Data collection - Data Analysis -Risk/Issue identification and mitigation - Report development - Stakeholder tollgates/reports - Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies.
  • Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities.
  • Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilize data analysis and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification.
  • Conducts improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes.
  • Rollouts, implements and builds sustainment/control plans for solutions. Builds project approval and charters, work breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, mitigation strategies. Completes or manages appropriate report and dashboard documents and keep stakeholders informed.

  • Minimum Requirements

     

    Degree

  • Bachelor's Degree
  •  

    Experience

  • <2 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • < 2 years
  •  

    Licenses & Certifications

  • Lean/Six Sigma

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer