Gift Shop Supervisor

Job Description

Job ID: 1184839
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

Memorial Hospital Belleville is located in a well-established west Belleville neighborhood at 4500 Memorial Drive, Belleville Illinois. In addition, we have diagnostic centers in O'Fallon, Illinois, and an off-campus physical therapy center in east Belleville.  As a member of BJC HealthCare, Memorial Hospital Belleville provides full and part-time employment for more than 2300 people.
 
Facts at a Glance:                                                                    
•Accredited by Healthcare Facilities Accreditation Program (HFAP)
•Members, Illinois and American Hospital Associations
•Licensed by the State of Illinois Department of Public Health
•IDPH designated Regional Hospital Coordination Center for the Edwardsville Public Health and Medical Response Region
•Serving the healthcare needs of area residents since 1958
•Designated Magnet™ facility by the American Nurses Credentialing Center (ANCC)
•Accredited Chest Pain Center with PCI by the Society for Chest Pain Centers
•IDPH designated Stroke-Ready Hospital
•Medical staff with more than 400 members representing 42 specialties

The Auxiliary Department at Memorial Hospital provides valuable services and support through coordinating the recruitment, placement and ongoing support to adult and junior volunteers of the hospital.


Join Us!


Role Purpose

Supervises the day to day operations of the gift shop. Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers. Contributes to gift shops financial growth through driving sales, managing expenses and implementing plans for increased profitability.


Responsibilities

  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Maintains an orderly workflow according to priorities. – maintain store’s cleanliness, loss prevention, and health and safety measures. Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
  • Monitors sales activities to ensure that customers receive satisfactory service and quality goods. Provides sales coordination and problem resolution for staff.
  • Creates an environment that engages employees and facilitates organic growth. Motivates; coaches for results; manages and ensures effective employee relations; create an ethical, non-discriminatory and safe work atmosphere.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • < 2 years

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Bachelor's Degree

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer