BJC Careers

Supervisor, Patient Access

Sullivan, MO
Patient Access


Job Description

Job ID: 1178967
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

Missouri Baptist Sullivan Hospital (MBSH) is an acute-care facility located off Highway 44  in Sullivan, Missouri, serving the residents of Crawford, Franklin and Washington counties.  MBSH just recently completed an 8-year journey from a very small facility to a very, very modern facility that can treat and take care of patients with special problems. The Wound Care Center, which is the newest specialized center of its kind within a 60-mile radius, is a perfect example of that. MBSH also operates a visiting specialty clinic program in its Medical Office Building. Visiting physicians with expertise in a variety of medical specialties come to the Hospital from Missouri Baptist Medical Center in St. Louis, Missouri. This gives patients the opportunity to see and receive treatment from highly skilled specialists without leaving the Sullivan area.   The Hospital is an integral part of the rural communities we serve-our patients are also our friends and neighbors-so we have a special sense of commitment to provide excellent care to every patient.

MBSH Patient Access provides registration services to inpatients and outpatients. This deparment also provides pre-registration services for outpatient treatments.


Join Us!


Role Purpose

Supervises one or more Patient Registration work groups. Responsible for recruitment, selection, retention, scheduling, coaching, counseling, professional development, and performance appraisal for the staff. Operational responsibilities include regulatory compliance, contracted payer compliance, internal and external customer satisfaction and process improvement initiatives.


Responsibilities

  • Ensures accurate and efficient patient registration processes. Ensures compliance with regulatory guidelines.
  • Reviews registration data and makes necessary adjustments to staffing.
  • Develops, analyzes, and recommends changes that will improve efficiencies within registration.
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Builds an effective work unit hiring supervising and evaluating performance within registration.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • < 2 years

  •  

    Preferred Requirements and Additional Job Information

     

    Degree

  • Bachelor's Degree
  •  

    Licenses & Certifications

  • CHAM

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer