BJC Careers

Patient Accounts Rep, Boone Hospital

Columbia, MO
Financial Services

Job Description

Job ID: 1178751
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

Boone Hospital Center is a 394-bed full service hospital located in Columbia, MO. It is a regional referral center located in the center of the state. The hospital provides progressive healthcare programs, services, and technology to people in 26 mid-Missouri counties. Although the hospital is full service, areas in which Boone Hospital Center excels are cardiology, neurology, oncology, surgical, obstetrical services, and numerous other specialties. The hospital maintains a 24-hour emergency center with hospital-based ambulance service and a helipad for incoming emergency air transportation.  Recognizing its excellence in nursing care, Boone Hospital Center has been certified as a "Magnet Hospital" by the American Nurses Credentialing Center.


Revenue management consists of the people, processes and technology that makes medicine better by creating a single instance for all BJC hospitals, integrated end-to-end revenue cycle management processes, and a seamless hassle-free experience for patient

Join Us!

Role Purpose

Responds to patient inquiries, follows up with patients and insurance companies in a timely manner and processes all mail for assigned payors. On a daily basis, identifies, reviews, and where possible, resolves credit balances whether created from third party, self pay, or other sources. Responsible for the department‘s unclaimed property and credit balances.


  • Responsible for billing and collection of inpatient and outpatient amounts to third party payors and guarantors.
  • Makes necessary adjustments to patient accounts receivable as required.
  • Makes recommendations of which receivables should be transferred to outside collection agencies or collection attorneys.
  • Performs billing audits, billing forms and electronic billing edits based on third party payor regulations and guidelines.

  • Minimum Requirements



  • High School Diploma or GED


  • 2-5 years

    Supervisor Experience

  • No Experience

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer