BJC Careers

SR Physician Referral Specialist PT 24hrs per week Varied Weekdays 9AM to 5PM

Saint Louis, MO
Marketing and Communications


Job Description

Job ID: 1176738
Employment Status: Part-Time
Regular/Temporary: Regular

Your Career. Made Better.

For more than 130 years, St. Louis Children's Hospital has provided exceptional care for children in all 50 states and 80 countries around the world. With its academic partner, Washington University School of Medicine, Children’s is consistently ranked among the nation’s best pediatric hospitals by U.S. News & World Report. A member of BJC Healthcare, St. Louis Children’s Hospital follows one simple mission – to do what’s right for kids. That mission comes to life through medical discovery, innovative therapies and compassionate care. In 2018, Children's expanded with a state-of-the-art, 12-story medical tower. To learn more, visit StLouisChildrens.org, Facebook, Twitter and Instagram.


Join Us!


Role Purpose

Responsible for conducting inbound and outbound telemarketing for BJC and its hospitals


Responsibilities

  • Processes inbound and outbound calls in a consumer focused, appropriate and timely manner.
  • Follows protocols for physician selection.
  • Maintains awareness of abandon call rate.
  • Contributes to the development and maintenance of a coordinated team.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Service Support Skills

  • Customer Service Representative - 3 years or more
  • Customer Service - 4 years or more
  •  

    Clinical - Non Direct Skills

  • Medical Terminology - 1 year or more
  •  

    Professional - Non Clinical Skills

  • Experience in a medical/physician office - 1 year or more

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer