BJC Careers

SR Physician Referral Specialist PT 24hrs per week Varied Weekdays 9AM to 5PM

Saint Louis, MO
Marketing and Communications


Job Description

Job ID: 1176738
Employment Status: Part-Time
Regular/Temporary: Regular

Your Career. Made Better.

Founded in 1879, St. Louis Children’s Hospital is the seventh oldest pediatric hospital in the United States and the oldest west of the Mississippi. More than 275,000 children receive care each year at Children’s Hospital, and it has seen patients from all 50 states and over 60 countries. St. Louis Children’s Hospital is ranked as one of the top 10 pediatric hospitals in the nation by US News & World Report and Parents magazine . The hospital’s academic and physician partner, Washington University School of Medicine, is consistently listed among the top medical schools in the country.


Join Us!


Role Purpose

Responsible for conducting inbound and outbound telemarketing for BJC and its hospitals


Responsibilities

  • Processes inbound and outbound calls in a consumer focused, appropriate and timely manner.
  • Follows protocols for physician selection.
  • Maintains awareness of abandon call rate.
  • Contributes to the development and maintenance of a coordinated team.

  • Minimum Requirements

     

    Degree

  • High School Diploma or GED
  •  

    Experience

  • 2-5 years
  •  

    Supervisor Experience

  • No Experience

  •  

    Preferred Requirements and Additional Job Information

     

    Service Support Skills

  • Customer Service Representative - 3 years or more
  • Customer Service - 4 years or more
  •  

    Clinical - Non Direct Skills

  • Medical Terminology - 1 year or more
  •  

    Professional - Non Clinical Skills

  • Experience in a medical/physician office - 1 year or more

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer