BJC Careers

Digital Delivery and Analytics Manager

Saint Louis, MO
Support Services


Job Description

Job ID: 1171543
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

Founded in 1879, St. Louis Children’s Hospital is the seventh oldest pediatric hospital in the United States and the oldest west of the Mississippi. More than 275,000 children receive care each year at Children’s Hospital, and it has seen patients from all 50 states and over 60 countries. St. Louis Children’s Hospital is ranked as one of the top 10 pediatric hospitals in the nation by US News & World Report and Parents magazine . The hospital’s academic and physician partner, Washington University School of Medicine, is consistently listed among the top medical schools in the country.


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Role Purpose

The Manager of Digital Delivery & Analytics is responsible for strategically creating, delivering and maintaining a portfolio of websites, integrating them with the Customer Relationship Management (CRM) System, as well as providing Analysis products for the St. Louis Children’s Hospital Foundation. This position will partner with business teams and work cross collaboratively to create a digital presence and provide guidance to the Foundation team by collecting and delivering information to support the strategic decision making, increase donor engagement, further revenue growth, and drive excellence in overall donor relationship management. The Digital Delivery & Analytics Manager reports to the Business Intelligence & Analytics Director.


Responsibilities

  • Proactively identifies areas for additional data analytics opportunities and creates necessary web-analytics practices to guide future strategic direction and maximize value from all sources of data available to the Foundation officers.
  • Partners with Marketing and Technology leaders to develop recommendations and web solutions that unify branding and messaging across all Hospital and Foundation activities.
  • Collaborates with all areas of the Foundation to deliver digital products including websites, web analytics, CRM integration, etc.
  • Applies knowledge of Web Development, Web Analytics (Sitecore, MongoDB, Google Analytics, etc.), custom Application Program Interfaces (APIs) and CRM platforms to create integrated web-products.
  • Creates user interface/user experience for optimal website functionality.
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

  • Minimum Requirements

    Degree

  • Bachelor's Degree
  • Experience

  • 5-10 years
  • Supervisor Experience

  • 2-5 years

  • Preferred Requirements

    Experience

  • 10+ years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer