BJC Careers

Patient Access Supervisor RCM

Saint Louis, MO
Patient Access


Job Description

Job ID: 1171517
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.


Join Us!


Role Purpose

Supervises one or more Patient Registration work groups. Responsible for recruitment, selection, retention, scheduling, coaching, counseling, professional development, and performance appraisal for the staff. Operational responsibilities include regulatory compliance, contracted payer compliance, internal and external customer satisfaction and process improvement initiatives.


Responsibilities

  • Ensures accurate and efficient patient registration processes. Ensures compliance with regulatory guidelines.
  • Reviews registration data and makes necessary adjustments to staffing.
  • Develops, analyzes, and recommends changes that will improve efficiencies within registration.
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Builds an effective work unit hiring supervising and evaluating performance within registration.

  • Minimum Requirements

    Degree

  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Supervisor Experience

  • < 2 years

  • Preferred Requirements

    Degree

  • Bachelor's Degree
  • Licenses & Certifications

  • CHAM

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer