BJC Careers

RN - Telehealth- Pediatrics Answer Line- After Hours Triage, Sunday Days 8 hr per week

Saint Louis, MO
Nursing Services

Job Description

Job ID: 1171221
Employment Status: Part-Time
Regular/Temporary: Regular

Your Career. Made Better.

Founded in 1879, St. Louis Children’s Hospital is the seventh oldest pediatric hospital in the United States and the oldest west of the Mississippi. More than 275,000 children receive care each year at Children’s Hospital, and it has seen patients from all 50 states and over 60 countries. St. Louis Children’s Hospital is ranked as one of the top 10 pediatric hospitals in the nation by US News & World Report and Parents magazine . The hospital’s academic and physician partner, Washington University School of Medicine, is consistently listed among the top medical schools in the country.

Join Us!

Role Purpose

This position provides direct telephonic care to patients as well as coordination of patient care for providers. Uses assessment skills, critical thinking and clinical judgment to ensure the correct level of care. Uses multiple computer applications and works in a fast-paced environment.


  • Uses the nursing process, clinical judgment, and decision support materials to assess patients telephonically. Directs patients to the most appropriate level of care. Coordinates hospital resources to ensure safe and appropriate transport/admission. Ensures accurate and complete communication with care providers, including attending physicians and primary care physicians.
  • Provides patient education and support including verbal and written instructions. Assess the patient/family ability to receive education and uses appropriate tools and techniques. Takes initiative to problem solve and demonstrates critical thinking skills.
  • Skilled and comfortable with various technologies to coordinate patient care, including multiple software applications, computerized clinical guidelines, specialized telephone technology, video and image transmission, and more.
  • Collaborates and interacts professionally with other members of the healthcare team including physicians, APPs, etc. Must work well with a multi-disciplinary team to provide appropriate, safe care. Displays excellent verbal and written communication skills. Provides the highest level of customer service to callers.

  • Minimum Requirements



  • Nursing Diploma/Associate's
  • - Nursing


    Licenses & Certifications

  • Basic Life Support (BLS)
  • RN


    Preferred Requirements and Additional Job Information



  • Bachelor's Degree
  • - Nursing



  • 2-5 years

    Supervisor Experience

  • No Experience

    Licenses & Certifications

  • Basic Life Support (BLS) Certification

    Clinical - Direct Skills

  • Triage -
  • Pediatric Nursing - 3 years or more

    Professional - Non Clinical Skills

  • Call Center - Less than 1 year

    Office/Computer Skills

  • Typing - 1 year or more
  • Data Entry Experience - 1 year or more

    Additional Job Information

  • Greater St. Louis -
  • Rotating - 8 hour shifts, may start at any time depending on business need -

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer