BJC Careers

Practice Administrator - Memorial Medical Group Hospitalists

Belleville, IL
Support Services


Job Description

Job ID: 1170704
Employment Status: Full-Time
Regular/Temporary: Regular

Your Career. Made Better.

BJC Medical Group is a dynamic, multidisciplinary group with locations across the St. Louis metropolitan and outlying areas. The physicians, providers and staff of BJC Medical Group provide the highest level of care to thousands of patients every day.


Join Us!


Role Purpose

Operates at the site level, and is responsible for management for a single practice or multiple practices that have approximately 10-15 providers. Responsible for the day to day operational and clinical flow management of the site.


Responsibilities

  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Visible and present daily rounding for facilitation of patient flow as well as patient and provider satisfaction. Available for immediate and timely response to barriers or obstacles to daily workflows. Develop a staffing plan that meets both customer expectations and financial constraints. Create an environment where employee engagement and feedback facilitates positive change.
  • Interacts and collaborates regularly with physicians/providers to provide direction and oversight of effective schedules, efficient clinic work flow and patient flow, establishing and maintaining a cooperative, relationship of trust with providers. Brings significant concerns to the Physician Site Leader.
  • Respond to patient complaints; analyze and determine necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns, etc.
  • Provides leadership to direct reports in the execution of work plans and long and short term goals. Implements site level infrastructure and changes to supporting processes and systems. Implements and completes site goals.
  • Monitor, measure, assess and improve site performance using patient satisfaction data, BJCMG reports of budgeted vs. worked hours, RVU reports and NextGen reports

  • Minimum Requirements

    Degree

  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Supervisor Experience

  • < 2 years

  • Preferred Requirements

    Degree

  • Bachelor's Degree
  • - Business/HC Admin

    Experience

  • 5-10 years
  • Supervisor Experience

  • 2-5 years

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan*/403(b) Plan
    -  401(k) plan
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  On-Site Fitness Center (depending on location)
    -  Paid Time Off Program for vacation, holiday and sick time

    *Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center


    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

     

    Equal Opportunity Employer